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Dave is the founder of Positive Polarity and grew his start-up business into a $10 Million company before selling it. He now passes the principles of his success onto his clients so that they too can succeed and grow.
Dave is also a #1 Amazon Best Seller of the book, Growing On Purpose: The Formula to Strengthen Your Team AND Improve Your Customer Experience. In his book, Dave brings together extensive business experience to show readers how to combine team strength (achieved through intentional communication) and positive, individualized customer experiences to achieve a fully engaged business. Dave is an expert at business development skills.
THE SECOND MIX PODCAST
This is the Second Mix Podcast - a dose of personal development leading to personal growth. My philosophy is that personal development is business development and that mindset, especially a success mindset, is the primary factor that leads to self-improvement. I like to talk about things that matter with people who care as well as bring you some old-school motivation and valuable information from the original masters of inspiration Jim Rohn, Zig Ziglar, Brian Tracy, and more. These guys helped me turn my life around in just a couple of years, I've 5X my income, improved my relationships with my wife and kids, and I've completely changed my entire network - and so much more! I use this podcast to tell you how I did it, the thinking behind it, and as a way to get to meet great new people who are all moving forward by helping people become more than they are.
Don't wish things were easier, wish you were better - Jim Rohn
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Hi! This is the Second Mix Podcast and I am Matt Bennett. Here’s a question for you all to think about today - and every day - that could absolutely change your life. What is one thing you can do today that will make this the most valuable day possible? Keep in mind that you are in charge of the course of your own life – if you want to be. So take the reigns and guide your life to where you want it to go. On with the show – today’s guest is author and business coach Dave Molenda. Dave is the founder of Positive Polarity and grew his start-up business into a $10 Million company before selling it – now he is passing on what he learned and paying it forward. Let’s start this thing up in 5, 4, 3, 2, 1
[00:00:00] Matt: Dave, what is it that you do?
[00:00:02] Dave: What a great question, Matt, thank you.
I am actually a business coach and I am a sales coach and that means different things to different people. So it really just depends on the client's needs and how they feel, what they're missing, what their blind spots are, you know, things that they're not necessarily good at, but they know need to get done. So I have a wider range probably than most people.
[00:00:30] Matt: When you walk into a situation, when you have to talk to a client, sure. How do you trust that you're gonna have the experience to be able to help.
[00:00:39] Dave: Well, so for me personally, I started my own business in the nineties and grew it from $0 to 10 million in annual sales zero people on the group, on my team to 22 people on my team.
We were leading in our industry. We were leading it with innovation. We were leading, trying new things with, we had three of the five top customers in our niche. So, I refer back a lot to that. Okay. If it's something outside that I either have never done before. Or I'm not capable.
I'm always looking to bring in partners that can, that have done it before. You know, I asked the question, Matt, I mean, if you had to have brain surgery and you had two doctors to choose from and you had one guy that's read every book. And he's gone to every class, but he's never done it as opposed to a guy that's never read anything, but he's done it his whole life.
Which one of those would you want to be operating on you and no right or wrong answer? I just would rather have the guy that's done it a hundred times before.
[00:01:43] Matt: Definitely. The second.
[00:01:45] Dave: Yeah. I look at the same thing as a business coach. Would you rather have somebody that knows all this has all the certifications and approved by every whatever in the country?
Or do you want somebody that literally can show you how they've done it over the, over the past 30, 40 years? So that's that, but that's just me. So, you know, to each his own.
Right, right. No, I, I definitely would go with the second guy because the first guy is gonna go into my brain. And he he's gonna cut something that he's not supposed to cut.
And he's like, oh, that's what that book meant when it said don't oops.
yeah, exactly. Do this after you do that. It's like, and then before, and, oh my gosh. I, again, nothing wrong with books. I read a lot. I learn a lot. I have my own podcast as well, so I'm always learning from other people.
So I think learning I'm a lifelong learner. It's just that I would rather have somebody in the trenches with me. That know how to use the gun rather than, let's refer to the manual as we're getting attacked. Right. We're in the bunker, we're reading up on how to use this gun. It's too late by then, at least in my opinion,
[00:02:52] Matt: Absolutely. As a business, Coach. Where do you see most businesses right now having their problems with everybody's changing. And a lot of people are moving toward entrepreneurship. Where do you see most businesses having trouble?
[00:03:07] Dave: Yeah, that's a great question. I mean, what people are struggling with is finding the right team.
There's a shortage of people. There's a shortage of good people. There's a shortage of qualified people. Usually for the groups that I'm working with, it's not a shortage of sales. It's not a shortage of customers. It's not a shortage of new opportunities.
It's really a shortage of taking that opportunity and turning it into a sale, turning it into a happy customer, turning it into a repeat customer. So I invest a lot of time and energy, Matt, on the team itself because again, Gallup's poll every year says one in three people in the workforce are engaged in their job.
Which means two out of three people aren't engaged, which is just, it's painful. And, and we as consumers, you know, whether we drive through taco bell or we talk to somebody from our credit card company, we can tell the difference between somebody that's engaged and somebody that's not. So that's, really been a passion of mine is to build teams as engaged as possible.
[00:04:11] Matt: Do you find people that are already gonna be engaged or do you teach people to be engaged?
[00:04:18] Dave: Yeah, it's a combination of both. That's a great question. I mean, I think about it that, the visual I have is if you have 10 people on your team, the, the statistics show that three people are actually rowing out of 10.
So on a boat on a little canoe, there's three people doing all the work and most of the work by, you know, rowing and then. There's five people that are just sitting there saying it's not my job. They're trying to get outta work as much as possible, you know, there's that piece. And then there's two people in the back that are literally jumping ship and they are trying to take as many people with them.
So my thought, my goal is for entrepreneurs and business owners, if we have three people on our team that are rowing and five, that aren't. How hard and would it be to teach those some more of those people, how to row? So instead of three people, maybe we have five or six people rowing. So some, we might have hidden gems on our team of people that wanna be engaged, but don't know how so I work with those people.
And we then also work with the engaged people and teach them how to roll better and faster and, and you know, more effective.
[00:05:25] Matt: Okay. So, are there industry secrets that I can't know, or how do you talk to those people that aren't engaged?
[00:05:31] Dave: Well, all the industry. Yeah. All the industry secrets.
I just do the men in black pen on your mat. So you'll forget everything I tell you. So okay. That works. Wow. The cool part is on the engagement part is, so much when I talk about engaged employees and how they drive growth, all the tips that we talk about. They don't cost money. To invest in somebody to say hi to somebody to ask people how they're doing, you know, in my book that I wrote we talked about, these four things that again, Gallup found that people want in the workplace.
And I tell you what they want, hope or compassion. Those were two of 'em. So, you know, if you're listening and you're not really sure of the actual health of your team. Why not sit down with them either one on one or as a group, but invest some time with people, rather than catch, 'em doing something wrong, catch 'em doing something right.
Praise them for a job. Well done. Give them, confidence, encourage them, all these things that we can do as leaders, Matt don't cost any money. And it, but it, it takes time and a lot of entrepreneurs have more money than time. And so this is the problem is if an entrepreneur's listening and he is like, man, I, or he, or she, I just don't have the time to sit with my team.
Well, you can't expect your team to learn your ways and to treat the customer with, exceptional quality. If you don't invest time with them, they don't just naturally wake up and go, oh my gosh, I'm engaged. I love this company and I'm gonna do everything I can. And so time becomes probably the hardest barrier to overcome.
And quite frankly, that's why I am involved in a lot of companies. I come in and, and help with that engagement. I come in and on behalf of the leader, whether I sit with the leader, whether I sit with the team or both, we're working through ways to help understand what individual attention is needed.
The secret sauce is really connecting with your team in ways that your team, will definitely appreciate.
[00:07:37] Matt: That's some pretty valuable information and it would seem, and tell me if you agree with this, that you, you would actually, the time that you take to do this, that you're stealing from your day that you had planned, the time that you take to do all this stuff is actually gonna come back to you.
Probably multiplied. Because your team, if your team's growing, it's gonna give you more time to do the things you need to do.
[00:08:02] Dave: Absolutely. I mean, if you look at your team, you have a high turnover. If you look at your team and you have high absenteeism, if you have low customer engagement, you look at things like that, you have toxic employees on your team.
If those are things that are happening, if you do nothing, I mean, it's kinda like a cavity in your mouth and a tooth, you know, Really without divine intervention, it doesn't go away. And these people don't go. They, I mean, they do go away, but the problem stays that toxicity stays and we've all probably worked in workplaces where it was toxic.
I was just on a call yesterday with a group and, and one person's just starting a new job because they left purely Matt, because it was so toxic at their last employment. And so, you know, I just look, if you have high turnover, that's the first question I ask is why are they leaving? You know? And usually it's because there's a bad leader involved.
There's some toxic, things going on. So it, if you do it right the first time, it does take more time. Absolutely. But to your point, Matt, it turns 5, 10, 20 times back for you. And you're gonna be way happier. And the best part is, is your customer are gonna, their customers are gonna be way happier as well.
And I think that's where this gets. We miss that is if we don't have an engaged team or we have a, you know, unhappy team, we're gonna have an unhappy customer. The, the research is out there and that, that's what it's proven. So if you want a happy customer, you gotta go back and make sure you have a happy team.
[00:09:41] Matt: Okay. Do you do. Uh, coaching of the leaders that to tell them how to deal with these toxic people. Like you say, I'm gonna be here for a month. I'm gonna be here for 60 days helping you out, but then I'm gonna leave. You need to be able to deal with these toxic people.
[00:09:57] Dave: Yeah, absolutely. I don't really wanna be there. I have clients that I am there every week for years and years and years, which is fine because the leaders identified a weakness that they have, and they're better suited doing something else, but a lot of leaders want to learn. And want to be able to eventually do it themselves. So if people are up for it, then yeah.
You know, what, what is we teach man to fish or give a man a fish he's, you know, satisfied for a day and you teach him how to fish. He's satisfied for his life. I'm open to either one. It just purely depends on what the leader's long term goals are. If eventually they want to run their own healthy organization, independent of any outside influence.
Absolutely. It can definitely help them there. Or there are certain people that say, you know what? I don't have this skill. And I don't really have an interest in learning this skill. So please come alongside me and let's do this together. So I'm, I'm fine either way. It just purely depends on the desire of the leader.
[00:11:03] Matt: Okay. All right. So I've been looking at your book in the background there, and I ordered it from Amazon, but it has not arrived yet. Oh, thank you. I ordered it yesterday cause I was thinking I need,
[00:11:14] Dave: oh my gosh. Didn't show up yesterday. I'm really sorry. It did not.
[00:11:18] Matt: Didn't pop right over to my house. Oh my gosh.
I also had to ask I cuz this I've gotta get this off my mind before. Sure. Do you really think the men in black pen would work Zoom?.
[00:11:29] Dave: Oh, my gosh. Totally. It's I bet you, it would, I, I would ask will Smith, but he's probably not taking my call anymore. He . Um, but you know, he, I totally think it would work and that I, I, I don't wanna try it today because I don't wanna mess with your listeners, but I think it might work and I just don't want everyone to forget what we just taught
[00:11:49] Matt: Your book Growing on Purpose is that who, who is that for?
[00:11:53] Dave: It is for any entrepreneur or business owner, anybody in sales, it's really a business book for anybody that is growing by mistake right now, whether professionally growing, personally, growing whatever growth you're experiencing, if it's not intentional growth, if you can't look back and replicate.
That's really what this is for, because like I said, Matt, I've run into a ton of people that grow by mistake. And I say, how did you get to where you are? And they look back and go, I don't know. And I'm like, well, if you wanted to replicate it so you can continue to grow, how is that gonna happen. So that's really the thought process.
And the two main keys are strengthening your team, which we talked about and improving your customer's experience. Those two pieces will create profit in your company. So if you're involved, if you're involved at all with your team, if you're at all involved with a customer, you'll definitely, gain some knowledge from reading this book.
[00:12:57] Matt: So growing on purpose is geared toward my dealings with my team and my dealings with my customers, correct? Yep. So how do I grow on purpose as opposed to the growing on accident?.
[00:13:12] Dave: Sure. Yeah. And a lot of it is the intentionality piece. We talked about some things for your team, if you do these things, these four, I don't wanna give 'em away cuz you know, want, I don't want, especially for you, you got the book on the way. So I, I, I already feel bad um, so, but I mean I think the best take away of this is you cannot do one without the other. You can't have, if you have people on your team and you have customers, they have to be, treated pretty much the same. I, I think of a team as an internal customer, and then I think of a customer as an external customer. I don't know why business owners and non entrepreneurs choose to treat their team in a different respect than they do a customer. They're both human beings, they're both in a vital part of the success of that transaction and that relationship. And if you're gonna treat your team bad, you will then see your customer treat you bad, or that you will see your team treat your customer bad.
So, uh, you can't have one without the other is really kind of the, the, the whole premise on the book. .
[00:14:23] Matt: That makes a lot of sense. Um, I, I like the way that you phrased that you have your internal customer and your external customer, and you do in, in treating your team. I agree. 100% you have to treat them just like, you know, there's people as I'm a landlord.
Yeah. And I go to my tenants and treat them like junk. And don't take care of their needs in their houses. They're gonna leave. I have to find somebody else to move into that place. And yep. Until, until I say, look, they're like, my customers are like my clients and they're my boss, right? Yep. They're both.
They're both. Yep. And, uh, if I'm, if I'm not treating them well then, also the contractors that I have to get to go do the work on the houses. Absolutely. That's the team I'm putting together and who's. Who's gonna come back if they're waiting three weeks for a paycheck, or if I right. Complain about their work, like over the top complain.
[00:15:19] Dave: Well, and especially in today's environment, where if you find a good contractor, let's say you're gonna do everything possible to keep that contractor. So let's say you're, you know, you find a painter, I have a great painter that he's fantastic. And he comes and he, you know, whatever we need painting around the house he takes care of.
And, you know, if I. Didn't treat him with respect and didn't thank him. And didn't ask nicely and didn't pay on time and, I just didn't treat him, very respectful, which again, none of that costs any money. It's just a mind shift. So if I treat him respectfully, and then I get a he, and then he looks down at his phone when I call him and he's like, well, shoot, the last time this was a disaster. So I'm not taking that call. I turn up to be on the bottom of the list. Just like you with your contractors, and I'm guessing your tenants talk. And so worst thing is, is if you have some vacancies and you can't fill them, Because all these tenants are saying, oh my gosh, Matt's, you know, this Matt guy, he's horrible.
I wouldn't, you know, I wouldn't rent anything from him that starts getting out in the marketplace. It's really a challenge, to fix that long in the, in the long term.
[00:16:36] Matt: Yeah. Yeah, definitely. I wouldn't want to be the guy where they're saying, look, just don't rent from that guy.
[00:16:41] Dave: Exactly. Yeah. Or don't work in that company, you know, don't buy anything from them, whatever your negative review is, whether on social media or just verbally, a lot of times it is something that we could have prevented.
Now, there are certain people that just are, of constant complainers. But I'm guessing that number is so minimal. I'm thinking in my head it's between two and 5% of the world are just looking for something for free, constantly gonna complain. And the vast majority of people are really not that way.
So if we treat them right, they're going to treat us right. And, and that's just a, I, I wish that there were more businesses that had that philosophy.
[00:17:24] Matt: Yeah. Yeah. And I do notice as far as word of mouth goes, when you, when you see when you're reading reviews of anything, you can almost tell who really had a problem and who's a complainer.
Right. So they, I don't think those constant complainers hurt us as much as a genuine person with a genuine problem. Yep. Absolutely. Because there's constant complainers, everybody around 'em knows they're constant complainers and they just kind of filter them out. Right. So. So, yeah, not so much worry about that as just treating the people right.
That you need to be treating, right?
[00:17:59] Dave: Yeah, absolutely. And again, we're all consumers. So flip the tables, we've all had a bad experience at a restaurant. We've all had a bad experience with our credit card company or cable, whatever, we've all had these bad experiences and, you know, could they have been avoided?
I don't know. I mean, I know a lot of. Situations that I'm in, uh, you know, if people would just apologize for the mistake and how can we fix this it's way easier than having to go through this long litany of trying to have them justify why you're having a problem. That's the second part of the book is make sure you're improving your customer's experience.
And I think that we have a big blind spot in our world and business thinking that, oh my gosh, our customers are fine. And a lot of times they're not fine. And so if you're in that spot and you feel like you are unsure, I think you need to ask your customers, pull your customers, survey your customers, you know, get some feedback from your customers.
So that you are able to really know firsthand because, we're in our mind, our company is a lot stronger than it might be. And, we are just, there's been, think of blockbuster, you know, how'd, they go from 10,000 stores to one, and now I just heard that the, the last one finally just closed and I don't know if that's accurate or not, but how do you go from 10,000 to one?
A lot of it is a bad experience for the customer, you know, five minutes to nine. I don't know about you Matt, but five minutes to nine, I'm driving frantically to the, blockbuster store. So I avoid that $3 late fee, and there's the guy closing the door quickly so I can't get in there as opposed to. Oh my gosh, thank you. Sorry. You know, be, be helpful, whatever, let me get it for you. Whatever, you know, it, it just right. It's just as crazy how the customer experience is not improving as much as we'd like it to.
[00:19:57] Matt: Do you have any particular ways you recommend for getting feedback from the customer?
[00:20:03] Dave: I am the old fashioned way.
I just pick up the phone and say, Hey, how's it going? And if you feel like your customers, wouldn't give you a straight answer, then that's where you, you know, employ people like me to help you with that. Then there's plenty of other people out there that you can ask. If you have somebody in your, in your circle of influence that you trust, that's a business coach or some kind of, business advisor, that is probably a higher likelihood of having success on feedback. I get feedback from my client's clients. So to. So that I can help them get better. Cuz again, how do I know if, if I don't ask the question, I'm really limited on my view.
So start by asking them if you're not comfortable with that, you can use, you know, survey monkeys, a free thing. You can try something like that. You can enlist somebody to do the work, but just try something, right. Trying something and failing is better than not trying anything and making a huge assumption that the customers in love with me and nothing will ever change that, that that's a scary spot to be.
[00:21:15] Matt: Okay. And then presumably then you would also recommend that a leader would do top down reviews to his team. Sorry, bottom up reviews to his team where the team would review the leader and how things were going in the workplace.
[00:21:29] Dave: Yeah. They call that a 360 review where you basically, as a, you know, whether it's a leader, anybody in a company could have a 360 review where.
And again, I hate these words, but it just makes sense. People below you, people at your level, and then people above you, if all of those people are involved in reviewing an individual, then it's definitely eye opening. It's definitely gives you a, a great, perspective that you might not have had before.
It's tough because. Again, you know, if, if you have somebody that is a lower level team member from a responsibility standpoint, and they're asked to, you know, rate the, the man, the boss, the lady, whatever, it's, it opens it up for some real uncomfortable potential, but you gotta have ground rules to set, to make sure people are doing it respectfully.
And. This isn't a personal ven data and things like that. It's really trying to better the team and better the, the leader at that point. Right.
[00:22:33] Matt: Okay. All right. Uh, well, I kind of wanna find out how, how do you find work doing this? Cause, I mean, it is something that I'd be interested in not doing the same thing you do, but going in and consulting with businesses.
How, how do you find work?.
[00:22:49] Dave: Yeah. So for me personally, I have people, I, I do a lot of speaking around the country. And so when I speak around the country, like I was just at Lambo field in green bay, not too long ago. And, you know, speaking to a group of people and we were talking about engagement. We were talking about the book and then afterwards, somebody came up, emailed me.
Comes up after whatever. And so I know that, that's one way for me to do it is to get out and get the message out to people. I have my own podcast I'm on shows like yours. So, there's all these different ways to do it, quite frankly. You know, if you, you have a sphere of influence right now, Matt.
And so if you look at the, that group of people and say, you know, what, what are you struggling? You know, if you get what's one or two things, you know, it's really important on how you ask this question, because if I said, Hey, how are things going, Matt? And you're gonna go, they're going fine. You got any problems, Matt?
Oh, no, everything's good. Okay. You know, we tend to that nonchalant about it, but if I said, Hey, Matt, what are one or two things right now that you're struggling with in your business? And I just stop right there and I wait, I give them some time to process. And then I wait for an answer. If the answer falls into either the team or the customer.
I mean, if they say my gosh, we have product problems and vendor problems and blah, blah, blah. To, I might not be able to get involved in that, but when they start talking about team or customer, my antenna goes up and that's where I then start to ask deeper questions. I would jump on a free call with them for half hour to an hour just to see how much I can fix.
, I fixed a lot. One, we had a call fix it and then that's it. Every life goes on. And so people get a lot of free advice, you know, for me. Um, but then that might turn into something else. So I would start with your immediate group, Matt, and find some people that might have an issue. You know, we can't all be good at everything.
I, I, I'm horrible at accounting, so I have a CPA firm. I have my, um, Uh, my office manager that helps do a lot of that. So, you know, I just find where I'm weak. And then I put people in that have that strength. If you find out what your strength is, Matt, then people will start to realize that, oh my gosh, Matt's good at this, whatever this is, and I'm not.
So, Hey, Matt, could you help? I got a question about that, and then that's, it starts there and it just moves up after, after you get the engagement started.
[00:25:34] Matt: That's that's one of my biggest problems and that's probably the biggest problem for a lot of listeners of the show.
What is my one strength? I feel like I, I do have a lot of range and it's like, how do you pick one path? How do you say what my strength is? Sure. If I feel like if I feel like I'm 90% in 10 areas instead of a hundred percent in one area,
[00:25:56] Dave: Sure. Yeah. And we talked about it before. I, I don't have a problem.
You know, people say you're, what is, what is it, uh, master of non, um, Jackal trade master of all trade master of none. Right? And I'm like, you know what? I totally get it. Somebody told me once, Dave, if you can sell to left handed blue eyed plumbers and be successful, then that's what you should do. Well, My DISC assessment says that I get bored easy.
So for me to sell to just lefthanded blue eye plumber for the rest of my life, I know my personality is going to get, I'm gonna get bored with that. So why not find some things that really inspire me? And again, the three main parts of every company is their team, their customer, and their product or service.
Those are really the three buckets. One, I focus on two of those three buckets. So every custom, every company has customers. My strength is in that piece, understanding the customer and things like. You could take strength finders, that strength finder assessment that gives you your top five strengths that might help you, along your journey, understand what you're good at.
We offer a DISC assessment that will definitely show you what you're good at. From a soft skills perspective. It'll say where you're emotional intelligence is, gives you some feel for what you're not necessarily good at mechanically, but what you're built to do, I'm built to talk to people.
I'm built to be engaged with people. If you hired me and put me in a cubicle and for 10 hours a day, I was doing spreadsheets. I couldn't do it. I, I, and there are plenty of people that would just be loving that job, which is great. I personally, the way I was built I just couldn't do that. You gotta find out what you're good at.
Not necessarily technically, but what you're built to do, what you're good at from that perspective. And then the mechanical part tends to follow along afterwards. Okay. I can talk about anything I can talk about team. I can talk about customer. I can talk about soft skills, but like we talked about before the brain surgery, if you asked me a brain surgery question, I can't help you with that.
That's the technical piece. Now I might be able to help you understand what the patient is feeling what they're thinking, their fears, ways to deal with their fears, Hey, we gotta get 'em outta their comfort zone. I mean, that sort of stuff is, is really different than the actual brain surgery part of it.
So right. Answer. I hope that made sense.
[00:28:37] Matt: it definitely did. I would be interested. How do you go about taking a DISC assessment?
[00:28:43] Dave: So we just basically send you a link and you take the assessment and then you, it's scary because you invest about 20 minutes of your day and then the results come and it's 60 pages about you and it's so darn scary how accurate it is.
Now a lot of people are like, well, that's not me. That's not me. That's not me. And I'm like, well, if you don't think that that's you ask somebody that you're close to a spouse, significant other, some trusted team member, somewhere in your life. There's somebody that you trust. If you don't think that's you then ask them because it's 94, 95% accurate.
And it's just crazy when you look at it and you go, oh my gosh, that is me . And the cool part is, is you're able to then understand what you're built to do. I'm built for sales because I'm, it's easy for me to to help somebody. It's easy for me to persuade somebody in a certain direction that's how I'm built.
Now I can fight that if I want, or I can just realize, Hey, that's how I'm built. And let's work on finding something that's really good. You know, what, what do you need persuasion for sales? What a great thing. I got this thing you don't know about it. I want to tell you about it. I want to tell you how awesome it is and, and see if we can work for.
That's the thing is once you find yourself on that disc assessment Matt, then you're able to determine better what job fits your personality and fits your style. Then we can look at all the other parts of that after the, the initial start. Okay.
[00:30:24] Matt: Does the DISC assessment cost.
[00:30:26] Dave: Yeah.
Normally it does, for you, I would be more than happy to get you a free one for your listeners. If they want to participate, we would definitely get you a free one, but normally they're 200 bucks. Okay. And you get 60 pages. It's, it's the best $200 you'd ever spend. But the thing is, is that I make sure if you take it and then you don't use it, it's, it's kind of then it's you wasted 200 bucks and then you're mad at me and.
You're mad at yourself. So I tell people really don't do it. If it's not gonna become, this is something that becomes part of you, you know, the best people take their assessments and they read a page a day. You know, if you can't invest three to five minutes a day in your personal development, Which is fine then just don't don't do it.
But if you are interested in understanding, I mean, it tells you how to, how best to communicate with you, how not to communicate with you. So imagine from a personal perspective, you give this, you have this discussion with your significant other, Hey, these are some of the ways that I love to be communicated with, or you're on a team and you have a leader and you show this page to your leader and you say, Hey, Mr leader, Mrs.
Leader. This is how I want to be communicated with, to have maximum success in our interaction. Now, what leader would be like, no, put that away. , you know, I don't wanna have maximum success in our communication, so it just, it just hits so many different levels. So it's just a great tool.
[00:31:57] Matt: Okay. It does sound like a great tool.
I would love to take it, but I would also probably like to say, like to my listeners, anybody who. It's, it's probably, it's not worth the $200 if you're not already working on your personal development, but once you're into it. And once you're thinking about that every day and how can I be better? How can I do this?
And then you get this valuable 60 page book of information that says, this is how you can be better. This is how you can relate to people. This is how you can do all these things that you're trying to change about your life.
[00:32:29] Dave: Right. And, and I think the cool part about it, Matt is it's, it's designed for you. So my, the way my path to success is gonna be different than your path to success based on how you answer the questions.
So it's not a one size fits all, do this, this, this, and this, and you'll be, you'll be forever happy. That's not what this is. This is really. Deep dive into different things. Like I said, how do you wanna be communicated with how don't you want to be communicated with what's your ideal environment in, you know, your day to day activity?
How do you like to be managed? What motivates you? You know, that's a really hard question to ask most people what motivates you, Is it money? Is it status? Is it controlling things? I don't know what it is. It's, everybody's got a different thing that motivates them and we use 'em in interviewing all the time.
It's a really solid tool as well. Because again, if I'm applying for a job with you and Matt's looking for a person with experience in bookkeeping. I could easily lie my way through that. Just do Google some stuff the night before, use the buzzwords, I mean, it's easy, but I tell you what if he, we take an assessment and we look and go, it's kind of a look under the hood.
And, and the thing says, Dave, you get bored easy. So how are you gonna do the same job for eight hours a day, 50 weeks a year? So it just really gives you. A totally different perspective.
[00:34:03] Matt: Wow. All right. Well, I'm looking forward to taking that.
[00:34:06] Dave: Yep. We'll send the link and we'll put the link that you get Matt, you can put in the show notes for your listeners and they'll get, they can do the same assessment, they'll get the results sent to them via email. Once they take the, once they take the assessment.
And this might, prior to this call, you may have never really have thought about personal development or you may have never thought about it to that level. This is a great first step. If you never have. Because, everybody has to start somewhere and you can buy a book and you can, the self-help book or whatever you can buy it.
But just remember that that book is based on the author and the way that the self help helps them. That's what's so powerful about this is that DISC is going to be based on how you answered the question. So it's gonna be 60 pages tailored right around you. It's not, 60 pages of Dave or Matt, and then you have to find the little hidden gems that really apply to you.
It's everything will apply in, in a real positive way.
[00:35:13] Matt: All right. Well, Hey, let me ask you one more question before we go. Yeah, Dave, if you had the entire world on the line for 43 seconds, and you could tell them anything you wanted to tell them to make the world better, what would you tell them?
[00:35:26] Dave: I would tell them in 43 seconds that they, the best thing we can do is, encourage other people and provide hope for other people and be positive. I mean, if you can narrow it down to positivity, hope and compassion, those three things. If we really, truly did that, just set aside the societal piece, just purely in business.
I mean, imagine going to work every day and knowing that somebody's gonna be compassionate with you, somebody's gonna, you know, help you. Somebody's got your best interest in mind. That to me would change the society as a whole.
[00:36:08] Matt: I agree. That's fantastic. I love it. Cool.
[00:36:11] Dave: Did. I pass? Yeah, you passed.
You passed the 40. Oh, I was worried about that. Thank you. The, you
[00:36:16] Matt: didn't pass the 43 seconds either. So I mean, you didn't go past 43 seconds, so
[00:36:21] Dave: otherwise we'd back to the men and black pen again. You loved it back to right.
[00:36:26] Matt: I love it. All right, Dave, thank you so much for being on the show today. I really appreciate it.
[00:36:31] Dave: Absolutely. Thanks for, uh, having me on the second mix. I'm excited.
[00:36:35] Matt: Before we go, I do want you to have a chance to tell everybody where can they find you? Uh, what do you want them to know about yourself? Yeah,
[00:36:43] Dave: absolutely. So best place is probably LinkedIn.
There's not a lot of Dave Molendas out there, or you can go to positivepolarity.com and that's where the podcast is. And that's where everything is. So my company name is Positive Polarity. and I'm a positive guy. That's why I love the wording. And I just wanna encourage everybody here that, positivity helps you live longer.
Positivity makes everybody around you that much better, cuz face it. Nobody wants to hang out with a negative person. So find something today that's positive and tell somebody, and I'm guessing it's gonna be a better day for you just by doing that. Beautiful.
[00:37:25] Matt: All right. Thank you so much, Dave. I will talk to you soon.